How can we help you?

Online Banking

Manage your accounts, alerts, and security settings.

Mobile App

Instructions for Zelle®️, deposits, and digital wallets.

Fraud & Security

Report suspicious activity and protect your identity.

Frequently Asked Questions

Go to the Forgot ID/Passcode page. You will need your account number and Social Security number to verify your identity.
Bank of America does not charge a fee to send or receive money with Zelle®️. However, message and data rates may apply from your mobile carrier.
You can lock your card immediately in the Mobile Banking app or call us at 800.732.9194. We will issue a replacement card within 5-7 business days.